1Information We Collect

We collect information that helps us provide you with personalized financial education and progress measurement services. The data we gather falls into several categories, each serving specific purposes in delivering our educational programs.

How We Collect Information

Information comes to us through several channels. When you sign up for our programs, we collect the details you provide in registration forms. Our website automatically gathers technical data through cookies and similar tracking technologies. We also receive information when you contact our support team or participate in surveys and feedback sessions.

2How We Use Your Information

Your information helps us deliver effective financial education tailored to your learning style and progress. We use this data to create personalized learning experiences and track your advancement through our programs.

Educational Purposes

• Customizing course content based on your learning preferences and progress
• Providing progress reports and achievement tracking
• Sending relevant educational materials and program updates
• Offering support and guidance throughout your learning journey

Service Improvement

• Analyzing how students interact with our content to improve course design
• Identifying technical issues and enhancing platform performance
• Developing new educational tools and resources
• Conducting research on effective financial education methods

Communication and Support

We use your contact information to send important program updates, respond to your questions, and provide technical support. You'll receive notifications about new course modules, schedule changes, and other relevant information about your enrollment.

3Information Sharing and Disclosure

We believe in keeping your information secure and private. We don't sell your personal data to third parties or use it for purposes unrelated to our educational services.

Service Providers

We work with trusted partners who help us deliver our services. These include technology providers for our learning platform, email service providers for communications, and analytics services to improve our programs. All partners sign strict confidentiality agreements and can only use your information for specified purposes.

Legal Requirements

We may disclose information when required by Canadian law, such as responding to valid legal requests from authorities or protecting the rights and safety of our students and staff.

Business Transfers

In the unlikely event that roanaveduryo is acquired or merged with another organization, your information would be transferred as part of that transaction. We would notify you of any such change and ensure your privacy rights remain protected.

4Data Retention and Storage

We keep your information for as long as necessary to provide our services and meet our legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Data Security Measures

Your information is stored on secure servers in Canada with multiple layers of protection. We use encryption for data transmission, regular security audits, and access controls to ensure only authorized personnel can view your information.

5Your Privacy Rights

Under Canadian privacy law, you have significant control over your personal information. We make it straightforward for you to exercise these rights and manage your privacy preferences.

Access and Review

You can request a copy of all personal information we have about you. We'll provide this information in a readable format within 30 days of your request. There's no charge for this service unless you make repeated requests within a short time period.

Correction and Updates

If any information we have about you is incorrect or outdated, you can ask us to correct it. You can update most information yourself through your student portal, or contact us for assistance with changes.

Deletion Requests

You can request that we delete your personal information, subject to certain limitations. We may need to keep some records for legal compliance, but we'll delete everything else and confirm the deletion with you.

Consent Withdrawal

You can withdraw your consent for us to use your information for specific purposes, such as marketing communications or research participation. This won't affect the lawfulness of processing before you withdrew consent.

6Cookies and Online Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how our platform is used. These small files are stored on your device and help us provide personalized content and functionality.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how visitors use our site
• Functionality cookies: Remember your preferences and settings
• Educational cookies: Track your progress through courses and learning modules

You can control cookie settings through your browser, but disabling certain cookies might affect your ability to use some features of our educational platform.

7International Data Transfers

While we primarily store data within Canada, some of our service providers may process information in other countries. When this occurs, we ensure adequate protections are in place through contractual safeguards and privacy frameworks.

Any international transfers comply with PIPEDA requirements and include appropriate safeguards to protect your privacy rights. We regularly review our service providers' privacy practices to ensure they meet Canadian standards.

8Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.

Minor updates, such as clarifications or formatting changes, will be posted directly to our website. We encourage you to review this policy periodically to stay informed about how we protect your information.